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Customer Service Memos

Memo Pad: Customer Service

As a virtual receptionist service, customer service is our number one priority. Our receptionists know when your clients’ calls come in, they need to have the best possible experience. It’s something we take great pride in. Our Training and Quality Assurance departments are always on the look out for new techniques for our virtual receptionists to implement. It’s part of what makes the job so fun!


The My Receptionist blog is a great resource for current clients and anyone interested in starting services, to check out a few of the tips and tricks we use to win over callers with great customer service.

Have a great example of awesome customer service? Let us know in the comments. We’re always on the lookout for examples to motivate our team. Or, better yet, if you’re client, share an experience with My Receptionist. We’d love to hear the feedback. Thank you for partnering with My Receptionist.

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