New Year’s Business Resolutions for Growth and Increased Productivity
As a business owner, you understand the excitement of starting a new year, but also the responsibility of managing a series of crucial tasks.
Most importantly, you need to review your annual expenses and settle any outstanding bills and debts. Once you’ve taken care of that, it’s time to organize your marketing strategy for the upcoming year.
It can be overwhelming to establish the appropriate business resolutions. Even more challenging is ensuring that these resolutions are the right ones to foster your business’s growth.
In this post, we’ll explore the New Year’s business resolutions you should consider, introduce the single tool that can help you achieve them, and analyze why last year’s resolutions might not have succeeded.
Why Your Business Resolutions Failed
Reflecting on your business’s past year, have you identified what it lacked? Research by various think tanks and institutes consistently points to a common culprit: a lack of focus prevents most businesses from achieving their resolutions.
Even organizations that begin with a clear structure and focus can find their drive and vision eroded by the dynamic and demanding nature of the workplace. These factors are likely the obstacles to fulfilling your business resolutions.
However, recognizing the problem isn’t sufficient to overcome it. For success, you’ll need three key elements:
- A robust set of business resolutions
- A live receptionist service to maintain focus
- A concentrated effort on your initiatives
The Role of a Virtual Receptionist Service
Why consider a virtual receptionist service? It’s a strategic addition to your workflow designed to manage tasks that are crucial yet time-consuming. A virtual receptionist typically handles tasks such as:
- Answering incoming calls
- Scheduling appointments
- Managing customer inquiries and existing client relations
- Sending out reminders
While many virtual receptionist services can perform these tasks, their quality of service can vary significantly. This variation is concerning because employing an unqualified virtual receptionist for call management could be as detrimental as overburdening your staff with phone duties.
Both scenarios risk mishandling calls in an untrained or unprofessional way, potentially deterring prospective clients. Before we delve into the optimal virtual receptionist service that can strategically transform your business, let’s first outline the New Year’s business resolutions you should consider.
What Your New Year’s Business Resolutions Should Be and How to Fulfill Them
Your New Year’s business resolutions should guide your company’s overarching strategy for the upcoming year. Therefore, you need focused yet significant resolutions that clarify your objectives.
Beware of concentrating solely on financial targets. A successful business is complex, much like the following resolutions:
- People come first: A business that values people is always a sound strategy. Ensure your customers feel valued and heard, which a virtual receptionist can significantly aid in achieving. Remember, a people-centric business also supports its employees, enabling them to deliver their best work.
- Set goals within your means: Human nature often drives us to set overly ambitious goals. Maintain your business’s focus by setting incremental, realistic goals that act as stepping stones towards your larger vision.
- Delegate work: You can’t manage everything alone, and even with the necessary skills, time is a constraint. This is where a quality virtual receptionist service fits into your structure.
Not all virtual receptionist services meet the required standards. Yet, there is one service that consistently earns praise for its robust features and well-trained staff: My Receptionist.
My Receptionist, the Perfect Tool for Your Business Resolutions
My Receptionist is a virtual receptionist service that has been tailor-made to fit right into your day-to-day operations seamlessly. The way the general service works is that you designate at what times you want a call forwarding.
There is no need to change your existing business number because the service will provide you with its own (exclusively for you) forwarding number. You then provide My Receptionist with a custom script that they have been trained to follow.
This means you decide what information is gathered from each call. It doesn’t end there, My Receptionist has a wealth of robust features including the following.
Online Scheduling
My receptionist can provide you with an online scheduling platform at a reduced rate. This platform gives you a clear and complete overview of important dates and appointments. You can check your schedule either by the week or by the month.
In addition to this, it is incredibly easy to book new and existing clients through the software. By design, it requires only a few clicks at most to get to where you need to go from anywhere within the software itself. This online scheduling platform is powerful enough to serve both small businesses and much larger organizations.
Appointment Reminders
Scheduling appointments and then having a client or customer miss said appointment is costing you money. The entire process from start to finish diverts manpower away from other more vital tasks. Not to mention the money you could be missing out on by declining to set other appointments due to scheduling conflicts.
This is why My Receptionist can actually call your clients to remind them of an upcoming appointment. Through this nifty feature, you can help clients follow through on their original plans. This feature comes at no extra cost to you and all that is required is that you provide My Receptionist with your scheduled appointments.
Secure Mobile Messaging
Mobile messages can easily be intercepted and this not only compromises your business’s image but the safety and personal information of your clients. Encrypted messaging is the only way to ensure that your client’s private information stays private and that your business doesn’t lose customers due to security breaches.
Fortunately, My Receptionist offers secure two-way messaging to any device of your choice. Supported devices include smartwatches, tablets, and smartphones. Additional secure messaging is also available for Apple and Windows devices.
How Always Answer Can Help With Your Business Resolutions
My Receptionist stands out as a premier virtual receptionist service, offering a robust suite of features. Yet, for a comprehensive solution, Always Answer is the service to consider. Always Answer specializes in managing all customer interactions and research needs.
The service boasts live agents trained to be at your disposal 24/7. They work tirelessly, ensuring customer support even outside business hours. Like My Receptionist, Always Answer’s agents adhere to your personalized call scripts and guidelines.
What sets Always Answer apart is not just its bilingual service but also its cutting-edge translation software. This technology empowers the agents to offer support in over 170 languages, making it an impressive feature of the service.
Your New Year’s Business Resolutions and My Receptionist
My Receptionist has been meticulously designed with two primary goals: seamless integration into your current business operations and providing all the necessary features to ensure customer satisfaction.
If you’re prepared to enhance productivity and achieve your business resolutions, reach out to us to get started. A single call and a brief conversation can transform your daily operations. For more information, click here to discover more about My Receptionist.