Major Industries That Should Use Virtual Receptionist Services
Virtual receptionist services are great for any industry, but some of them need it more than others.
If you work in legal, medical, or service industries, you know how important it is to be available for your clients 24/7, especially when your business is growing fast. That’s why we offer you the best legal answering services, medical answering services, and virtual receptionists for the service industries.
With us, you’ll never miss a call again!
Legal Answering Services
Whether you need legal help for buying or selling a home, setting up an escrow account, filing a lawsuit, or planning your estate, we’ve got you covered.
Spring is a busy season for legal services, and we know you don’t want to miss any opportunities to grow your business. With more calls coming in, it can be hard to balance your workload and keep your clients happy.
That’s why you need My Receptionist, the best legal answering service and virtual receptionist service for your law firm needs. We have a range of services tailored to the needs of our lawyers and law firm clients, and we have years of experience in the legal industry.
Medical Answering Services
You have a busy medical or healthcare business, and you get a lot of calls, questions, and scheduling requests. As a business in the healthcare industry, you also have to deal with new health threats that make your phone lines even more crowded.
You don’t want to keep your callers waiting or miss any messages. You also don’t want to waste your valuable time on tasks that someone else can do for you.
That’s why you need My Receptionist, the virtual receptionist and medical answering service that works for you.
We serve many medical industries, including:
- Dental clinics
- Medical testing centers
- Hospice
- Pharmacies
- Family practitioners
- Home healthcare providers
- Doctors
- Other specialized medical providers
Each of these industries has its own needs, but they all need HIPAA compliance and specialized training.
That’s why our team is HIPAA compliant and trained to handle your calls with care and professionalism. We offer 24-hour virtual receptionist services for after-hours calls, appointment scheduling and reminders, emergency dispatch services, and more.
We know how important your job is, and we’re here to help you in any way we can, whenever you need us.
Services Companies & Virtual Receptionists
You run a service company, and you’re in high demand. The pandemic has since been done and over with, and people are ready to tackle their projects and needs.
You have a lot of work and calls coming your way, and you don’t want to miss any opportunities. You also don’t want to spend your precious time on the phone and scheduling. You want to focus on your business and services.
That’s why you need My Receptionist, the virtual receptionist service that works for you. We know how to handle your calls and scheduling for many service industries, such as:
- Cleaning & Restoration
- Delivery industries
- Electrical, HVAC, Plumbing & other contractors
- Landscaping
- Roofing & Construction
- Elevator repairs
We have the experience and the skills to make your life easier and your business better. Let us take care of your calls and scheduling, so you can take care of your customers.
Why Use a Receptionist Answering Service?
Do you want to transform your business overnight? Then you need a receptionist answering service that never misses a call. Every call is an opportunity for your business. You can get a new client or help an existing one with their needs.
The reason for a call may vary depending on your type of business or practice. But no matter what, you want to answer every call promptly. Studies show that customers who feel heard are more loyal to your business.
If you put them on hold or rush them through their call, they feel unappreciated. It’s the last thing you want, especially for someone who is paying you or needs your help.
That’s why you need to handle every call with care and attention, and exactly what My Receptionist does for you. We are a top receptionist answering service with trained staff who make your callers feel valued.
Downsides of Not Using a Receptionist Answering Service
Forging the use of a receptionist answering service could drastically downgrade your average customer interaction. The more customers that call in and get immediately put on hold or worse, don’t receive an answer at all, the greater the amount of business you are losing. This is true for any industry.
Potential customers aren’t going to wait around for someone to get back to them. Instead, they are going to call the next business or practice on the list until they receive an answer. This is true for after-hours calls as well. In fact, after-hours calls are more likely to lead to a new client, customer, or patient in need of help, because they are desperately trying to reach you.
Even if you could hire someone personable to man the phones, it wouldn’t be a sustainable solution. Eventually, more calls would come in and you’d be right back to square one, except with even less money due to your new hire.
It should go without saying that the cheaper and more efficient offer, one that scales with your business, would be to hire a receptionist answering service.
Best Receptionist Answering Service
You want the best receptionist answering service for your busy days. And that’s what My Receptionist is. We don’t overwhelm you with features you don’t need. We focus on quality over quantity.
That’s why we offer you two core virtual receptionist features that make your life easier:
- Secure Two-Way Messaging: We collect the information you want from each call and send it to you via your preferred messaging platform. It can be a smartwatch, tablet, smartphone, or desktop computer. Don’t worry, your information is safe with our encrypted messaging system. This is perfect for medical practices and law offices.
- Scheduling Platform: If you’re already our customer, you can get a scheduling platform for a lower price. This platform lets you keep track of your appointments and important dates with a simple and clean interface. It works for small businesses and large enterprises alike. If you give us your schedule and appointments, we’ll send you reminders for free.
What makes us different from other virtual answering services is our staff. Our live agents are trained and friendly. They can follow any custom script you send us. This way, you get a personalized system for your business or practice.
Our Virtual Receptionist Services Can’t Wait to Serve Your Industry
Stop wasting time on calls, messages, and voicemails.
Let My Receptionist handle them for you with our industry-specific answering services. You can get more clients without spending hours on the phones. You can focus on your job, your services, and your clients’ happiness. Think of how your business would grow with our virtual receptionist services.
We book appointments and answer phones for you whenever you want us to…
- Cover your phones 24/7 – night and day, or any time in between
- Fill your calendar with client appointments that you don’t have to set up
- Keep your customers happy by always being there and never putting them on hold
- Support your front office, exactly when and how you need it
- Let you be the boss instead of the caller