New Year, New Phone Answering Service
It’s a new year, a new decade, and time for you to switch to a new phone answering service. Why start off your new year with the same old, worn-out, unreliable service you’ve been using in the past when you can instead work with a company that offers everything you want and need?
Consider three key areas when looking to switch your phone answering service:
- Ease of Use
- Pricing Flexibility
- Available Features
You deserve a new phone answering service that is easy to use, easy to pay for, and provides all the unique features you and your business need. After all, you and your business aren’t cookie-cutter, so why settle for a phone answering service that is?”
Choose a New Virtual Receptionist Answering Service for its Ease of Use
When you’re searching for a new phone answering service, it’s essential to make sure it is user-friendly, because even if it’s the best service in the world, if you can’t understand it or have to take hours of your time to learn it – then what’s the point?
Luckily, our process is as easy as 1, 2, 3!
- Your Clients Call: Your calls ring through to My Receptionist any time you designate them to be forwarded. We’ll provide you the forwarding number, which means you will always keep your current published number.
- We Answer Your Business Calls: A warm, friendly receptionist greets your caller and gathers info based on your specific call handling instructions or virtual receptionist appointment booking and setting options.
- You Get Happy Clients: We’ll forward your calls, take messages and send you the info (email, text, CRM, anything) or schedule the appointment. This leaves your clients happy and your business running smoothly and efficiently.
Choose a New Virtual Receptionist Answering Service for its Price Flexibility
If your current phone answering service doesn’t give you the pricing flexibility you want – why are you staying with them? You shouldn’t have to settle and overpay for services you don’t need, or not get the services you want because they aren’t included in your package.
Make sure you are getting exactly what you want, at a fair price.
Variety might be the spice of life, but having options is the dessert of life.
Choose a New Virtual Receptionist Answering Service for its Many Features
Just like ease and pricing – if you aren’t getting the features you want and need, then is your phone answering service really of service to you? Ask your new phone answering service what features and options they have.
Maybe you truly just need a friendly voice on the other end of the line, but maybe your business has other needs like online scheduling, appointment reminders, and secure mobile messaging.
Online Scheduling
Our online scheduling platform has been the industry-leading software since 2001. Our clients range from small businesses to Fortune 500 companies – so you know it’s both affordable and quality.
As one of our online scheduling clients, you’ll receive a reduced rate on the tools you need to seamlessly integrate your receptionist service and appointment-booking process – all online!
Appointment Reminders
Missed appointments cost you money, in fact, this is one of the largest monetary drains on your office. But with today’s busy lifestyles, it’s easier than ever to forget about that doctor or dentist appointment, or even an off-site meeting.
My Receptionist can call your clients and remind them of upcoming appointments, so they have time to reschedule and you can re-fill that slot, or they remember to show up. Simply provide us with your appointment schedule, and we’ll do the rest!
Secure Mobile Messaging
Secure, two-way smartphone, smartwatch, and tablet messaging are perfect for your entire enterprise. Protect your patients and organization when you use secure messages to send encrypted messages with your Android, Apple, or Windows device.
A Virtual Receptionist Answering Service Can Automate Your Day
There are many little tasks and responsibilities that can fill up our day. While these tasks are certainly important, they can also be time-consuming and monotonous. The problem then becomes that we don’t have enough time in our workday to focus on important core activities that actually help our business.
This is exactly what a virtual office reception service is for. A virtual receptionist answering service can help automate large parts of your day, freeing up your schedule in the process. This means more time to focus on core activities and:
- Get more clients/customers through the door.
- Plan out a cohesive marketing strategy that presents you as a respected option in your industry.
- Improve existing services so that they serve your customers/clients better.
The trained staff at a virtual receptionist answering service can handle the rest of your office responsibilities like answering the phones and addressing customer inquiries. Keep in mind that not only would you have more free time on your hands but so would your employees/coworkers.
As a whole, a virtual receptionist answering service can make the entire office more productive because it empowers your employees to focus on work that is more meaningful to them and more beneficial to your business.
Improving Customer Service With a Virtual Receptionist Answering Service
Trained call agents and communications specialists comprise a virtual receptionist answering service. My Receptionist ensures its agents excel in meeting the dynamic needs of callers from various industries. These call agents also have the necessary tools and software to perform effectively.
Integrate this expertise, training, and technology into your business with My Receptionist’s one-day service. Communications experts will assist your callers, making them comfortable while gathering valuable information for your review.
Moreover, this service significantly cuts down wait times, enhancing your organization’s responsiveness. This efficiency encourages more people to reach out, knowing they will receive prompt service. Services that simplify customer engagement always attract more people.
Lastly, many answering services, including bilingual options, are available to help you broaden your market reach. This is ideal for achieving your business’s New Year resolutions.
Expanding Beyond a Virtual Receptionist Answering Service
Always Answer can be best seen as either an extension to My Receptionist or a complete answering solution in its own right.
Whichever way you view it doesn’t matter because you’ll still be receiving the same:
- Trained call staff
- Network of call centers
- Extensive feature set
Always Answer was able to dominate the competition and establish itself as the top answering solution on the market. It has even been used as a business answering service to improve sales.
This is possible because of two specific features that Always Answer offers and that’s customer surveys and bilingual answering. With the first feature, customer surveys, Always Answer will work with you to carry out a survey that can be used to get important answers from your customers/clients.
Bilingual answering ensures that your customers/callers will always be greeted by those who are capable of communicating with them in their preferred tongue. It’s through a combination of these services and its extensive call center network that Always Answer was able to establish itself as a leader in its field.
You Deserve a Virtual Receptionist Answering Service for Your Business – & the New Year is a Great Time to Switch!
It’s a new year and the perfect time to switch to a new phone answering system – especially if they don’t offer flexible pricing plans, the features you need, or the ease of use you want.
Give My Receptionist a call today and see how we can upgrade your phone answering service with just one call! We’re standing by and waiting to talk to you!