How a 24/7 Virtual Receptionist Boosts Business Productivity & Efficiency
A 24/7 virtual receptionist cannot completely overhaul your business and change your life. But it can help you optimize your business by making the most of your time.
Burnout is a major reason why many small-to-mid-sized businesses cannot grow beyond their current level. It is understandable. You would get tired too if you had to do all these things:
- Manage orders
- Check-in with clients
- Handle shipping or transactional issues
- Come up with business strategies
- Implement said strategies
- And also answer the phone and handle appointments.
That is too much and unsustainable. That is why you need a 24/7 virtual receptionist.
In this post, we will explain why 24/7 virtual receptionists are gaining popularity. We will tell you what they are, what they can do for you, and why it matters.
What Does a 24/7 Virtual Receptionist Do?
In the most succinct way possible: a 24/7 virtual receptionist prevents headaches and frees up your time so that you can focus on more pressing matters.
They handle a large amount of work that eats up your day, including:
- Answering phone calls
- Taking messages
- Scheduling appointments
- Qualifying leads
- Sending out appointment reminders
How much of your existing day already revolves around the tasks listed above? What more could you get done in a day if you no longer had to deal with these issues?
Beyond what’s already been mentioned, there are 24/7 customer support services, like My Receptionist, that offer more than just your standard receptionist services. My Receptionist even has a unique feature that completely encrypts any messages and information exchanged between you and your client. More on this later.
In short, a 24/7 virtual receptionist solution is a service that has a team of receptionists readily available to handle calls, book appointments, and send out reminders. They work around the clock so you can count on having the support you need at all hours of the day.
How Do You Set up a 24/7 Virtual Receptionist?
You’ll first need to find a 24/7 virtual receptionist solution that aligns with your business. Pay close attention to the extra features and benefits that a particular service offers. Any 24/7 virtual receptionist solution will have staff ready to answer your phone calls.
However, only top-tier services like My Receptionist will provide you with an industry-leading scheduling platform. My Receptionist’s scheduling platform streamlines your appointment booking process by providing you with easy-to-use tools.
Seeing as how bad scheduling can lead to serious consequences for your mental and physical health, tools like these are essential.
That aside, partnering up with My Receptionist is straightforward:
- Simply spend three minutes filling out their registration form.
- Schedule an appointment for your orientation.
- My Receptionist will follow up with you.
- You’ve now got a team of virtual receptionists that’ll help you at all times.
Let’s take a look at what a day with and without a 24/7 virtual receptionist could be like for you.
Your Career Without a 24/7 Virtual Receptionist: Constantly Out of Time
Let’s say you walk into the office and are plotting out your day. As you are doing so, the phone rings. Already you are derailed; whatever strategy or paperwork you were working through will have to be put aside.
Naturally, this stunts your productivity. What you don’t know is just how damaging these interruptions can be. A UC Irvine study found that it takes 23 minutes on average for you to get back on task after you’ve been interrupted.
This means that not only do you have to spend time answering the call and addressing the issue, but it’ll likely take you 23 minutes to continue where you left off. All it could take is four to five calls to completely take up your day!
Let’s now look at the same scenario, only this time, you have a 24/7 virtual receptionist readily available.
Your Career With a 24/7 Virtual Receptionist: Your Business Optimized
Imagine sitting at your desk and working through a tedious amount of paperwork. It’s on a strict deadline, and you need it done by tonight. Your phone starts ringing and is immediately answered. You continue your work at peace, knowing that whatever it is, it’s being handled by professionals.
Much simpler, isn’t it? The beauty of a 24/7 virtual receptionist service is that it seamlessly slots into your current work environment. All without any extra effort required on your part.
The Best 24/7 Virtual Receptionist
While we’ve seen the true potential of a 24/7 virtual receptionist solution, keep in mind that not all virtual receptionist services are equal when it comes to the benefits that they offer.
In fact, there is only one virtual receptionist service that lets you set up specific call-handling instructions and appointment-setting options. Giving you full control over how receptionists greet and handle your clients.
This service can even schedule appointments and send out reminders for you. As mentioned before, they completely encrypt any messages and information exchanged between you and your client. The service in question is My Receptionist.
My Receptionist: The Leading 24/7 Virtual Receptionist
My Receptionist has managed to stand at the forefront of a competitive industry by being two things: consistent and innovative. Perhaps their most innovative feature is their secure messaging.
My Receptionist’s secure messaging is available for smartphones, desktop computers, smartwatches, and even tablets. This defining feature locks away sensitive information, making it difficult for hackers and unwanted individuals to get their hands on it.
Your clients aren’t likely to stray if they know that their information is safeguarded. Especially when competing virtual receptionist services can’t promise them the same. Information on how exactly My Receptionist works can be found on their website.
Going Beyond a 24/7 Virtual Receptionist
A 24/7 Virtual Receptionist and You
Business calls can take a lot of time, but they can also bring you a new client. You need to address the needs of your existing customers quickly. Otherwise, they will feel unappreciated and may leave you.
That is why you need My Receptionist. It uses encrypted messaging and a professional team to give your firm everything it needs to treat its clients right.
The service is very simple and works with any business environment.
Fill out our form in a few minutes, and never miss a call again. Elevate your customer service with My Receptionist.