Why Do You Need Legal Answering Services?
Lawyers, your clients might ring you up anytime, day or night. That’s why they love our legal answering services—it’s like we’re always on, just for you.
Team up with My Receptionist, and say goodbye to juggling calls when you’re busy. We’re your round-the-clock legal services backup, making sure you catch every call, every chance for a new client. No more missed opportunities because you couldn’t answer.
Our Phone Answering Service for Lawyers Benefits
- 24/7 Support
- Live Answering – Not Recordings
- Highly-Trained & Professional Staff
- Superb Customer Service
- Affordable Pricing
Save Money with Every Call
Slash your expenses—our legal answering service is the smart choice for law firms of any size. From solo practitioners to large firms, we’re the cost-effective solution. Picture this: a full-time receptionist can cost over $30,000 a year, not to mention benefits and PTO. Now, imagine only paying for the actual time our receptionists spend talking to your clients. That’s real savings!
Don’t Miss Calls | Don’t Miss Clients
Let’s face it, you can’t be everywhere at once. Even your in-office receptionist clocks out at five. So, what happens when a potential client calls at 6 PM? Here’s where we come in. With My Receptionist, you’re never off the clock. Our team is on standby 24/7, ensuring you never miss a call or a chance to land a new client.
Remember that time you were in court and missed a call from what could have been your biggest case? That’s a thing of the past. With us, you pay only for the time we’re on the call, no more, no less. It’s like having a backup team, but without the full-time expense.
So, next time you’re tied up and can’t take a call, just forward your lines to us. We’re here to make sure your clients, both new and returning, always have a real person to talk to. It’s that simple, and it’s how we help you keep your practice thriving.
Our Top Phone Answering Service for Lawyers
What can your firm expect from My Receptionist?
Legal Appointment Scheduling & Confirmation
Our legal answering service will not only take down your messages and act as your receptionist – we’ll make appointments for your clients – and confirm them.
We can make appointments for both new client consultations as well as existing client meetings, saving you the time and the hassle. This can also help make sure that your clients don’t miss their appointments, costing you time and money.
We can use your Google Calendar or Outlook 365, making your appointment scheduling and confirmation process seamless.
Our Phone Answering Service for Lawyers Pricing
We offer flexible pricing options, so no matter your size or call volume, we have you covered!
Plus, All Of Our Phone Answering Service for Lawyers Plans Include:
- Monthly receptionist minutes per your needs and package
- Local voicemail with email notifications
- Call screening per your instructions
- Appointment reminders
- Unlimited talk time (after your call is transferred)
- 24/7 Support
- Live call transferring
- Online appointment scheduling
- Message taking and delivery via email
- Text message notifications
- Toll-free or local number included
Safeguarding Client Information With a Phone Answering Service for Lawyers
Safeguarding client information is paramount for lawyers, given the sensitive nature of legal matters and the confidentiality expectations from clients. By employing a phone answering service specifically tailored for lawyers, law firms can enhance their ability to protect client information effectively.
Phone answering services for lawyers prioritize security protocols to safeguard client data. They implement stringent measures such as:
- Encrypted communication channels.
- Secure storage systems.
- And access controls to prevent unauthorized access to sensitive information.
These services often undergo regular security audits to identify and address any potential vulnerabilities, ensuring compliance with legal and industry regulations such as HIPAA.
Phone Answering Service for Lawyers Handle Inquiries and Requests
Confidentiality is key in the legal world, and that’s where phone answering services for lawyers shine. They’re not just voices on the line; they’re guardians of privacy. These pros are trained in the art of discretion, bound by confidentiality agreements as tight as a drum.
And it’s not just about keeping secrets; it’s about smart tech too. Think call recording and message encryption—like a digital fortress for client chats. Lawyers get to keep a detailed log of every call, all while locking down sensitive info.
Choosing a legal virtual receptionist service means beefing up your firm’s defenses. It’s a triple threat: top-notch security, savvy staff, and cutting-edge tech. It’s the trust factor—clients know their secrets are safe, and that’s priceless in the legal game.
Customized Call Handling With a Phone Answering Service for Lawyers
Perhaps the landmark feature of My Receptionist is the service’s custom scripts feature. With this feature, you can develop your own call script and dictate the entire flow of any conversation. You can use this feature to direct My Receptionist’s call agents.
Customized call handling helps establish a stronger brand and image for your practice or firm. This differentiation helps you stand out from competitors and others in your industry. Your clients will also appreciate the personalization that your service provides to them.
My Receptionist, the Top Phone Answering Service for Lawyers Is Capable of Seamless Integration
My Receptionist stands out—it’s the glue that holds your firm’s communication together. It’s like having a tech-savvy partner that plays nice with all your office software, making client service a breeze.
Imagine this: call agents who don’t just answer phones but also navigate your schedule like pros. They’re setting up appointments, sending reminders—your calendar’s never been this pampered.
Don’t have a scheduling tool? No sweat. My Receptionist rolls out the red carpet with their own platform, and if you’re already with us, you get the VIP discount. It’s the full package to streamline your client management, no strings attached.
And the cherry on top? It’s all yours without breaking the bank. My Receptionist’s monthly plans are as straightforward as they come—no hidden fees, no surprises. Just pure value.
Expanding Past a Phone Answering Service for Lawyers
While My Receptionist is a streamlined legal answering service, it can’t necessarily offer everything that your law firm would need to expand its operations. However, there is a service that not only has client support and calling features but also has a set of features dedicated to research and development. This service is known as Always Answer.
Always Answer has been in business for several decades now and within those decades it has managed to establish itself as the best law firm answering solution for lawyers and law firms. This is because Always Answer has the manpower required to scale with your law firm. All thanks to the service’s robust network of call centers spread throughout the continental United States.
In addition to the above, Always Answer has specific features dedicated to research and development. Its surveys feature sees you developing a set of questions that are then taken by Always Answer’s live agents and asked to your clients and callers.
Live agents will call those who have come into contact with your law firm or practice. Asking them questions pertaining to your services. You can then take their responses and use them to:
- Improve existing services and plans.
- Restructure how the average customer interaction is handled.
- Alter the branding of your practice so that it fits more in line with what your community thinks of you.
Contact My Receptionist for Your Phone Answering Service for Lawyers Solution!
We’re here for your customers even when you can’t be! With our legal answering services, your clients will never be left on hold or sent to an answering machine again!
If you are interested in streamlining your legal firm’s phone and messaging system, then consider our premier legal answering services from My Receptionist!
Give us a call today to learn more or check out ‘How It Works.’