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Proactive Versus Reactive Customer Service

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In today’s business world, consumers expect more from brands than ever before. Consumers prefer brandsRead More

Downtown Eau Claire Inc.’s Jump-Start Business Competition

My Receptionist sponsored the Jump-Start Business Competition

My Receptionist has been sponsoring the Downtown Eau Claire, Inc. Jump Start business competition forRead More

Happy Virtual Receptionists = Happy Customers

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If you run a business, you will have to deal with unhappy customers sooner orRead More

Where Do My Receptionist Employees Volunteer?

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At My Receptionist one of our key values as a company is community involvement. OneRead More

7 Tips to Becoming a Better Listener for Improved Customer Service

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The business world has become very competitive, with brands looking for creative ways to increaseRead More