Are you struggling to run your business? Is your customer service taking a toll whileRead More

customer satisfaction survey

Have you taken a customer satisfaction survey recently? Was the survey helpful? Was it terriblyRead More

Puppy in a blanket

Sometimes when we’re working with customers they may be unhappy about a company policy, appointment reschedulingRead More

Night to Fight Hunger poster

What exactly is “food insecurity”? The USDA defines food insecurity as “consistent access to adequateRead More

Awards ceremony at My Receptionist

Last night, I was able to attend the downtown annual awards banquet at the newRead More